Warranty & Terms
Clear expectations before and after your repair.
Limited Repair Warranty
Most internal repairs include a 90-day limited warranty unless stated otherwise on the quote or invoice.
What Is Not Covered
Warranty does not cover physical damage, liquid damage, customer misuse, new unrelated issues, software changes made after repair, or damage after the device is returned.
Appointment Hold Fee
A non-refundable appointment hold fee may be required to reserve a mobile repair visit. This fee is credited toward the completed repair but may be forfeited for no-shows, late cancellations, or customer refusal after the appointment has been reserved.
Special-Order Parts
Special-order parts may require a separate parts deposit. Once a part is ordered for your device, the parts deposit may be non-refundable.
Special-Order Devices & Accessories
Special-order devices, accessories, and products are quoted first and may require a non-refundable deposit or full payment before ordering. Pricing and availability can change until confirmed. Special-order items may be final sale once ordered, unless a supplier warranty or written exception applies.
Diagnostics
Some issues require diagnostics before a final quote can be provided. Not all devices are repairable.